Page 31 - PET worldwide issue 01/2022
P. 31

consumers and often visit with-
             out any direct intention to pur-
             chase.
              Self-service stores are spread-
             ing in all areas, selling all types
             of products in various product
             categories and offering no per-
             sonal service. Customers vary in
             age and in terms of social class.
              Supermarket customers  do
             not normally pay attention to
             the brand and buy certain prod-
             ucts in bulk. They are usually
             around the age of 40 or older
             and are from the lower middle
             class. Such customers are seek-
             ing products of medium quality
             at a low price. The proprietors of
             small corner shops also stock
             up here.                   still prefer to buy their products   cheaply to customers. They are   Small corner shops sell a great
                                        in store. Nearly all pet food brands   often the solution for pet owners   many products for daily use.
             Selling products           operate online shops and physical   who have run out of pet food.
             Where  can  manufacturers  sell   stores to sell their own products;   For  manufacturers,  entry  to
             their products in the retail trade,   but they should not neglect the im-  the South American market via
             however? Regardless of whether   portant retail distribution channel.  the retail trade is the best option
             they are top-notch stores, corner   Oxxo, for example, stocks   for positioning themselves in the
             shops or self-service outlets, the   brands such as Pedigree and   market. Even if the competition
             importance of marketing is to get   Ganador for dogs and Whiskas   is fierce – as already stated, the
             the brand into the customer’s   for cats. The small corner shops   world of retailing offers many op-
             mind. Although online retailing   focus on selling mass-produced   tions for consumers – this is still
             is advancing even in the pet   goods, because they can sell   a good option or at least an alter-
             food sector, many consumers   even small quantities easily and   native.     n
























                                                                                              The larger speciality stores offer
                                                                                              shoppers a personal service.



             PET worldwide 1|2022                                                                                    31




       PWW2022-01_Buch.indb   31                                                                                04.02.2022   09:48:37
   26   27   28   29   30   31   32   33   34   35   36