Page 39 - PET worldwide issue 1/2021

ticipants, and will also be intro- also helps to create a team- oriented, quality requirements. The com-
duced into other countries in trustworthy and fair atmosphere. pany has had organic certifi-
stages. The advice from pet “Good for my work,” the term for cation for its pet food products
owners will then be fed directly the second pillar, also means that for some years now. It has also
into Zolux’s development work. the company’s employees can received the FSC seal for its
An annual survey of cus- learn and develop continuously wooden habitat and accesso-
tomer satisfaction with the com- through regular training while ries, confirming that the wood
pany and its products is also in maintaining a well-balanced life- used in these products derives
the pipeline for the future. With style. “It’s good to feel valued, to from sustainably managed for-
regard to product quality, the stay informed and be involved in ests.
highest standards are to apply company life,” is what it says in Zolux’s next goal is to achieve
and these are set in close consul- the strategy concept. certification under Oeko-Tex and
tation with in-house and external the Global Recycled Standard
veterinarians. A variety of raw Pillar 3: Better for my planet (GRS).
materials are analysed to see The third key element of the pro- Last July, its subsidiary Saint-
what their effects are on pets gramme is environmental protec- Bernard, which sells its products
and the environment before a de- tion. Here the top priority is to re- exclusively in hyper- and super-
cision is taken on the best mate- duce the carbon footprint when markets, was accredited with the
rial. Avoidance and recyclability manufacturing and distributing French Label PME+, which aims
take a top priority when it comes products. Nearly 85 per cent of to promote virtuous corporate
to packaging, while cutting Zolux’s products are now manu- practices in social, societal and
transport distances is another factured in Europe, the majority environmental fields. Saint Ber-
target towards which Zolux is in its home country of France, nard is currently undergoing a
working consistently. where the company has a number certification process to achieve
of production plants. Using re- conformity to the ISO 14001
Pillar 2: Good for my work gional raw materials where pos- standard. Laboratoire Franco-
Another important factor in the sible is important to the company. dex, another Zolux subsidiary,
future scheme relates to work or- At the end of each year, Zolux pro- was awarded certification under
ganisation in the company. Zolux duces a type of ecological as- the prestigious eco logo Ecocert
has invested heavily in new IT so- sessment in which the realisation and Edencert. It is participating
lutions. These range from Elec- of the set targets is described with in the programme “1 % for the
tronic Data Interchange (EDI) for reference to 17 indicators. planet”, in which the company
optimising areas of daily business Zolux aims to underline donates one per cent of its turn-
to an Enterprise Resource Plan- through certification and seals of over to environmental protection.
ning (ERP) system and a Cus- approval that its customers can n
tomer Relationship Management rely on its adherence to declared
(CRM) system, which facilitates standards and
structured, automatic acquisition
of all customer contacts and data.
There has also been investment
in database-supported electronic
document management (GED),
which is currently being intro-
duced. The deployment of these
new digital tools and systems The company markets a range of
forms the basis for more flexible sustainable treats for dogs under the name
Cheese Bone with reduced packaging, and
and efficient working in Zolux and refillable displays to reduce waste in store.

PET worldwide 1|2021 39

PWW2021-01_Buch.indb 39 12.02.2021 13:04:09