Page 34 - PET worldwide issue 1/2021

Distribution

Award for Maxi Zoo France

Maxi Zoo France, a subsidiary of Statista, the magazine questioned
First Hunter store in Italy Europe’s leading pet store chain 20 000 French consumers in an
Fressnapf, was voted best com- online survey. The survey focused
The opening of a Hunter store in Tagliamento that forms part of the pany in the pet store category on the three areas of customer
Venice brings the number of brand city of Venice. Named “Come Cane for the third year in a row for ser- care, professional competence
stores opened by the pet accesso- e Gatto” (“Like Dog and Cat”), it vice quality and customer care and brand recommendation.
ries manufacturer from Westphalia aims to offer a shopping experi- by the French business magazine Maxi Zoo once again con-
to 30. The 110 m shop is based in ence for dog and cat owners and is Capital. Terranimo achieved the vinced consumers, who particu-
2
the municipality of San Michele al the first Hunter brand store in Italy.
second rank, followed by Médor et larly emphasised the expertise of
Compagnie. In cooperation with the staff and their passion for pets.

Hunter is a well-known brand in Italy, and so the company is delighted to
open its new brand store in the southern European country.

Tiendanimal receives
e-commerce award

The pet shop chain Tiendanimal October, 85 e-commerce compa-
has received the “Best eCommerce nies presented their candidates in Maxi Zoo France was voted best company in the pet store category.
2020” award in Spain. This is the nine categories. A jury of experts
11th time the award has been pre- comprising 24 members evaluated
sented. From 7 September to 20 the applications. Chewy launches telehealth
service for pets
Bethowen offers new delivery service
The e-commerce pet retailer conditions, providing treatment,
The Russian pet retail chain app, selecting from 5 000 items Chewy will launch a new tele- or prescribing medications.
Bethowen now offers Musco- of food, accessories and other pet health service for pets. With this The so-called “Connect With
vites pet product delivery within an care goods, and get their order service, the company makes it a Vet” tele-triage service was
hour. That’s what Zooinform, the from 20 minutes to one hour later. possible for pet parents to con- initially launched in Florida and
communication b2b pet industry 60 of 93 Bethowen stores nect directly with a licensed vet- Massachusetts in May. Chewy
platform from Russia, says in its are involved in the project. erinarian to receive advice. To has expanded it to over 35 states
current newsletter edition. George Chkareuli, the CEO of the bring this service to life, Chewy with plans to offer it nationwide.
The service is provided in pet retail chain, highlighted that has partnered with vets impacted The service is currently available
partnership with the national e- this is a relevant and very impor- by the pandemic or those seeking exclusively and free of charge to
com player SberMarket. Pet own- tant step for the company, which flexibility in scheduling. Chewy customers who subscribe to
ers from Moscow can order on- promotes pet care and responsi- stresses, however, that the vets the company’s Autoship pro-
line through the website or the ble pet ownership in Russia. will not be diagnosing medical gramme.

34 PET worldwide 1|2021

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