Page 51 - diy Fachmagazin Ausgabe 02/2021

15:15 – 16:05 Networking Break
9 June 2021
Open Innovation: Creating a
19:30 – 23:30
Get-Together Collaborative Culture in Business
sponsored by 16:05 – 16:08
On the eve of the conference participants may Introduction to the Session
join an informal meeting in the congress’s Steve Collinge, Managing Director,
exhibition area. Enjoy an unforgettable evening Insight Retail Group, UK
and use this opportunity to intensify existing
trade contacts and to extend your business 16:08 – 16:15
network. Opening Speech: Open Innovation –
Giving New Ideas the best Chance of Success
Jan-Piet van Kesteren, MD Decorative Paints EMEA,
10 June 2021 AkzoNobel
08:00 16:15 – 16:45
Opening of Registration Desk
Open Innovation – Giving New Ideas the Best
Opening Session Chance of Success
Startup Pitch and Panel Discussion moderated by
09:00 – 09:10 Steve Collinge
Welcome Address 16:45 – 17:25
by the Summit Moderators
Creative Leadership in a Complex World
John W. Herbert, Ralf Rahmede, Jamie Anderson, Professor of Strategic Management,
General Secretary, General Manager, Antwerp Management School, Belgium
EDRA/GHIN HIMA
17:25 – 17:30
Introduction to the Summit Summary of the Day
Iñaki Maillard, John W. Herbert, Ralf Rahmede,
General Manager, Global DIY Summit General Secretary, General Manager,
EDRA/GHIN HIMA
09:10 – 09:20
Presidents Welcome Reinhard Wolff, from 19:00 Transfer to Gala Dinner Venue
Sergio Giroldi, President, HIMA,
President, EDRA/GHIN, Managing Partner, 11 June 2021
CEO, OBI wolfcraft
09:20 – 09:50 09:00 – 09:05
The US Economy and Amazon – Welcome Adress
Analyzing the Impact on the US Homecenters Ralf Rahmede, John W. Herbert,
Mark Herbek, Executive Director, Home Improvement, General Manager, General Secretary,
Cleveland Research Company, USA HIMA EDRA/GHIN

Keynote Speech The Age of Responsibility – Beyond CSR
9:50 – 10:20 09:05 – 09:40
Always Evolving... Markets, Offers and People Creating Integrated Value:
Michael Schneider, Managing Director, Bunnings Group, Pathways to Sustainable Transformation
Australia Wayne Visser, Professor of Integrated Value, Antwerp
Management School, Belgium/UK
10:20 – 11:10 Networking Break
09:40 – 10:05
Personalisation: Using Data to Putting Purpose at the Heart of your Business
Deliver Personalised Experiences Dilys Maltby, Senior Partner, Circus, UK

11:10 – 11:35
How Redefining Engagement & Reskilling Employees 10:05 – 10:35
Can Save Retail The Age of Responsibility
Nick Botter, Industry CTO Retail EMEA, Salesforce, USA Mark Haviland, EVP Brand Development &
Sustainability, Rakuten, UK
11:35 – 12:10
The Race for Relevance with the Modern Consumer 10:35 – 11:35 Networking Break
Ken Hughes, Consumer and Shopper Behaviouralist &
Costumer Experience Strategist, Ireland Home Improvement
Retail Trends
12:10 – 12:45
c2MxEi (Connect to many, engage individuals). 11:35 – 12:00
The Magic Formula for The New Normal Is the Traditional Retail Business Model Dead?
Rik Vera, Worldwide Keynote Speaker, Author, Retail Trends and Outlook 2021
Lecturer at Business Schools & Trusted Advisor Paul Martin, Head of Retail, KPMG, UK
and Coach of Large Organisations, Belgium
12:00 – 12:30
12:45 – 13:55 Networking Lunch KEYNOTE: Retail Reimagined

The Future of Marketplaces and Llewellyn Walters, CEO Massbuild, South Africa
the Rise of Digital Ecosystems

12:30 – 12:55
13:55 – 14:15 Key Consumer Trends in European DIY
How Amazon Really Works – A Strategic Point of and How to Deal with these Trends
View! Reinier Zuydgeest, Managing Consultant,
Nils Zündorf, Executive Director, factor-a, Germany USP Marketing Consultancy, The Netherlands

14:15 – 14:35
Re-Invent the Digital Shopping Experience with AI
Tobias Pohl, Industry Manager Retail Multichannel, Farewell Speech
Google, Germany
12:55 – 13:20
14:35 – 14:55 A New Generation of Altruism
How Social Media Can Drive Business Results in an Joshua Coombes, Founder #DoSomethingForNothing, UK
Over Connected World
Veronica Civiero, Global Solutions Manager, Facebook
13:20 – 14:30 Farewell Lunch
14:55 – 15:15
It’s not a f**** Disruption – It’s Called Progress!
Victoria Neuhofer, E-Commerce Specialist, Project and
Sales Director Neuhofer Holz, Austria