Page 58 - diy Fachmagazin Ausgabe 04/2022

12:45 – 13:55 Networking Lunch
8 June 2022

The Future of Marketplaces and
19:30 – 23:30
Get-Together the Rise of Digital Ecosystems
sponsored by 13:55 – 14:15
How Amazon Really Works – A Strategic Point of
On the eve of the conference participants may join an informal View!
meeting in the congress’s exhibition area. Enjoy an unforgettable Nils Zündorf, Executive Director, factor-a, Germany
evening and use this opportunity to intensify existing trade contacts
and to extend your business network. 14:15 – 14:35
Re-Invent the Digital Shopping Experience with AI
Tobias Pohl, Industry Manager Retail Multichannel,
Google, Germany

14:35 – 14:55
How Social Media Can Drive Business Results in an
Over Connected World
Veronica Civiero, Global Solutions Manager, Facebook

14:55 – 15:15
It’s not a f**** Disruption – It’s Called Progress!
Victoria Neuhofer, E-Commerce Specialist, Project and
Sales Director, Neuhofer Holz, Austria

15:15 – 16:05 Networking Break

Open Innovation: Creating a
Collaborative Culture in Business

9 June 2022 16:05 – 16:08
Introduction to the Session
Ken Hughes, Consumer and Shopper Behaviouralist &
08:00 Costumer Experience Strategist, Ireland
Opening of Registration Desk
16:08 – 16:15
Opening Session Opening Speech: Open Innovation –
Giving New Ideas the best Chance of Success
09:00 – 09:10 Piet de Coninck, Kathryn Ledson, EMEA Director Sales and Stores/
Welcome Address General Manager, Former Global Marketing Director, AkzoNobel,
John W. Herbert, HIMA The Netherlands
General Secretary,
EDRA/GHIN 16:15 – 16:45
Open Innovation – Giving New Ideas the Best
Chance of Success
Iñaki Maillard,
General Manager, Startup Pitch and Panel Discussion moderated by
Global DIY Summit Ken Hughes
16:45 – 17:25
09:10 – 09:20 Reinhard Wolff, Creative Leadership in a Complex World
Presidents Welcome President, HIMA, Jamie Anderson, Professor of Strategic Management,
Sergio Giroldi, Managing Partner, Antwerp Management School, Belgium
President, EDRA/GHIN, wolfcraft
CEO, OBI from 19:00 Transfer to Gala Dinner Venue

09:20 – 09:50
The US Economy and Amazon – Gala Evening
Analyzing the Impact on the US Homecenters
Mark Herbek, Executive Director, Home Improvement,
Cleveland Research Company, USA After two years of “meeting and networking” in front of screens, it is
about time to meet again face-to-face. The Gala Evening at the 8th
Global DIY Summit in Copenhagen will offer the perfect occasion to
Keynote Speech celebrate the industry meeting physically once again.

9:50 – 10:20 Enjoy a distinguished dinner with all the decision makers in the
Always Evolving... Markets, Offers and People industry present.
Michael Schneider, Managing Director, Bunnings Group, Copenhagen is renowned for its diversity of architecture, both
Australia modern and traditional, and the Global DIY Summit team have picked
a venue tailored to celebrate this special occasion. We are sure you
10:20 – 11:10 Networking Break will be delighted!

Personalisation: Using Data to
Deliver Personalised Experiences

11:10 – 11:35
How Redefining Engagement & Reskilling Employees
Can Save Retail
Nick Botter, Industry CTO Retail EMEA, Salesforce, USA
11:35 – 12:10
The Race for Relevance with the Modern Consumer
Ken Hughes, Consumer and Shopper Behaviouralist &
Costumer Experience Strategist, Ireland

12:10 – 12:45
c2MxEi (Connect to many, engage individuals).
The Magic Formula for The New Normal
Rik Vera, Worldwide Keynote Speaker, Author,
Lecturer at Business Schools & Trusted Advisor
and Coach of Large Organisations, Belgium